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The Medical Receptionist,known as Patient Service Representative with RWJPE, works with practice physicians and support staff to ensure patient friendly and efficient operations. Duties include the preparation of needed information for patient visits and follow-up needs. The Patient Service Representative is also expected to assist in other activities as needed.
Duties and Responsibilities:
Provides administrative support including, but not limited to, the following:
Other related responsibilities:Prioritize and organize workload Mail processing Any other duties as assigned
Education and Experience:High School Diploma or GED required Minimum of two years experience in a clerical role required Ability to work independently Minimum of two years experience in a medical office setting required
Knowledge, Skills and Abilities:Strong oral and written communication skills are essential Attention to accuracy and detail Demonstrates a clear understanding of the importance of staff satisfaction Knowledge of medical terminology, preferred Knowledge and proficiency with Microsoft Word and Outlook is required