• Robert Half Technology
  • $81,720.00 -132,260.00/year*
  • Washington, DC
  • Customer Service/Call Center
  • Full-Time
  • 1133 14th St NW

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Ref ID: 04510-#######875

Classification: Account Executive/Staffing Manager

Compensation: $17.00 to $21.00 per hour

Our client is looking to bring on a Tier 1 Helpdesk Technician to their team. If interested, please email me with your most up to date resume. Brian, Robert Half Technology. [Click Here to Email Your Resum]. RESPONSIBILITIES: This helpdesk technician position involves resolving a variety of user problems over the phone and on-site including Windows 10 issues, Office 365 as well as hardware/software problems Effectively manage change requests or requests for enhancements. Exceptional phone communication skills, both oral and written and the ability to communicate effectively with both technical and non-technical staff. Helpdesk technician will create daily reports on ticket statuses, network monitoring, daily logs Assist in troubleshooting post implementation issues for complex projects Maintain a positive work atmosphere with a culture of respect for others Setting up user accounts for multiple applications / User Password resets through Active Directory
REQUIREMENTS: Minimum of 6 months to 1 year experience providing IT Support or any other related field Experience with Windows 10, Office 365 and Active Directory 2 Years of schooling preffered Again, if interested in the helpdesk technician role, please email me with your most up to date resume. Brian, Robert Half Technology. [Click Here to Email Your Resum].

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people ? it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Associated topics: help, help desk, network, systems administrator, technical, technical support, technical support specialist, technician i, technician iv, technology

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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