administration | Hotel Front Desk Clerk in Charleston, WV

Hotel Front Desk Clerk

  • Mardi Gras Casino & Resort
  • $34,500.00 - 80,540.00 / Year *
  • 1291 Relation Rd
  • Charleston, WV 25313
  • Full-Time



Our Exciting Work Environment

Who We Are

Take your career beyond the ordinary to the extraordinary.

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

The Location

Excitement awaits our guests at Mardi Gras Casino & Resort! We welcome our guests with service that s unforgettable. Whether dining in our French Quarter or The First Turn, taking in a getaway in one of our 150 rooms, or experiencing the excitement of our gaming floor, Mardi Gras Casino & Resort is conveniently located to serve thousands of people year round! Our Casino is open 24 hours a day, 7 days week, 365 days a year!

The Opportunity

Mardi Gras Casino & Resort is hiring a full time front desk clerk. We are looking for someone that has attention to detail and ready to join our team! Please see below for additional information regarding this position.

Job Description:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Organize, confirm, process and conduct all guest check-ins, room reservations, requests, changes and cancellations
  • Secure payment, verify and adjust billing
  • Process all guest requests and relay messages.
  • Print reports to have a record of all guests in case of an emergency.
  • Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operations, and local areas of interest.
  • Ensure that any outstanding requests or problems from previous day receive priority and are resolved.
  • Run and review daily reports.
  • Complete designated cashier and closing reports in computer system.
  • Accept record wake-up calls and deliver to appropriate departments.
  • Count bank and beginning and end of shift
More detail about Mardi Gras Casino & Resort part of Delaware North, please visit
Associated topics: bell attendant, bellstand attendant, concierge, front desk, hostess, lodge, luggage attendant, mason, plaza, terrace


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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