Kelly Services Inc. is currently looking to place multiple Customer Advocates in temporary to hire opportunities for Blue Cross Blue Shield in Wichita Falls, Texas.
Pay Rate: $12.77/hour
Start Date: October 2, 2017
Work Hours: 7:00AM-8:00PM (8 hour shift)
Overtime may be required
Work Days: Monday-Friday (it is possible that you will need to work some Saturdays)
Successful completion of 16 week training period without absences is required
Under supervision, you will be responsible for working in a call center to assist members by responding to telephone and written inquiries in a prompt, accurate and objective manner
You will spends approximately 90% of the scheduled time on the phone according to business need
High School Diploma or GED
6 months customer service experience or 6 months office experience
Data entry and/or typing experience
Social, verbal and written communication skills
Analytical and organizational skills and independent decision making skills
Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks
Preferred Job Requirements:
9 months of experience in a customer service/call center environment
Knowledge of medical terminology and anatomy
Validated ability to learn quickly and adapt to change
Referral preference given to applicants able to take and meet testing criteria
As a Kelly employee, youll have access to premier perks, including:
Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
Group insurance options*
Service bonus plan
Holiday pay plan
Weekly electronic pay options
Online training campus that provides more than 3,000 free courses to help improve and develop skills
Exclusive online employee community
Employee assistance program available at no cost
Transportation Spending Accounts (offered and administered by Leslie & Associates - these plans are not sponsored by Kelly Services)
If you are passionate about helping others, apply today.
At Kelly Services, we work with the best. Our clients include 95 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
About Kelly Services
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.
Associated topics: client, desktop, information technology, information technology support, network, pc, service, support specialist, systems administrator, technician iii
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.