• Forsyth County, North Carolina
  • $54,920.00 -80,710.00/year*
  • Winston Salem, NC
  • Administrative/Clerical
  • Full-Time
  • 33 W End Blvd

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General Statement of Duties Benefits Supplemental Questions

This Senior Office Assistant will be an active member of the Logistics and Support Services Division of the Office of Environmental Assistance and Protection (OEAP), routinely interacting with staff, Program Managers, the Director, other county departments and the public. The primary duties of this position include managing incoming phone calls; greeting walk-in visitors to the Office; providing assistance in planning, conducting and documenting meetings of the Advisory Board; maintaining inventory and ordering office supplies as needed; data entry in multiple formats; performing mail merges and managing outgoing mail to clients and regulated businesses; managing the petty cash fund; processing incoming checks and cash; opening and delivering incoming mail; scanning and filing documents; managing contact lists and other information needed by OEAP staff; and performing other duties as assigned by the Program Manager. Good typing skills and a thorough working knowledge of MS Excel and MS Word are required. Functional knowledge and experience with Google Docs, Sheets, Drive and additional software programs is helpful. This position must maintain a positive attitude in interactions with persons contacting the Office and project a sense of calm when dealing with citizens who may be frustrated with government bureaucracy. This Senior Office Assistant is expected to develop a thorough knowledge of the responsibilities and activities of the Office and contribute to efficient and effective daily operations. When given long-term assignments to manage important information, this position will assure relevant information remains current to changes in staff and their responsibilities.

Distinguishing Features:The Sr. Office Assistant performs a variety of tasks in support of the Office of Environmental Assistance and Protection. The successful candidates should possess the following knowledge, skills and abilities:

* Significant knowledge of office or work unit procedures, methods and practices.
* Significant knowledge of and the ability to use correct grammar, vocabulary, spelling, and office terminology and the ability to proofread.
* Ability to record, compile, summarize, and perform basic analysis of narrative and numerical documentation.
* Ability to use a variety of office equipment with accuracy and efficiency.
* Ability to use courtesy and tact in performing public contact and communication duties.
* Ability to independently apply laws, departmental rules and regulations in the performance of assigned duties.
* Ability to use judgment in coordinating and monitoring office procedures and workflow.

The employee in this position must have the ability to independently compose and format materials within established guidelines and be resourceful in gathering and giving information. This position schedules and coordinates a variety of appointments, meetings and conferences and must possess excellent communication skills and the ability to establish and maintain effective working relationships.

Minimum Education and Experience:Graduation from high school or GED and two years of office/clerical work. A higher education level may be considered as a substitution for all or part of the experience requirement.


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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