administration | Customer Service Phone Representative for Healthcare Company in North Miami Beach, FL

Customer Service Phone Representative for Healthcare Company

  • Emergency Excellence
  • $43,410.00 - 81,240.00 / Year *
  • 3703 NE 166th St
  • North Miami Beach, FL 33160
  • Full-Time



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A growing Healthcare company needs highly qualified customer service reps to make friendly outbound phone follow-up calls to recent hospital patients. You will ask these patients to complete a brief survey over the phone about their their satisfaction with their recent hospital care.

This is a friendly and casual working environment. Full-time and part-time positions are available. The call center is open 9am to 9pm, 6 days a week. Pay is $10 per hour with opportunities for advancement. There are no benefits offered for the first year.

Please submit your resume by replying to this job posting. ALSO, please call (305) ###-#### and leave a message as to your qualifications, and why you think we should hire you. All applicants must submit their resume AND leave a voice message on the same day to be considered for employment. All potential applicants will be notified via email.

Thank You!


Required Skills:
- Must be fluent in English (bilingual Spanish speakers are preferred).
- Excellent written and verbal grammar.
- A clear, friendly voice with no noticeable accents.
- Excellent interpersonal skills.
- Ability to talk on the phone and read and type quickly at the same time.
- Very fast and accurate typing skills.
- Very comfortable using the internet, computers, and most office software applications.
- An extremely friendly, positive and empathetic personality.
- Ability to think fast, problem-solve and work with minimal supervision.

Preferred Skills (but not required):
- 3-5 years of Customer Service experience.
- Professional experience or education in any Healthcare related field.
- Fluent in other languages.
- Previous experience with VoIP technology and soft phones.


Associated topics: agente de servicio al cliente, answer, associate, customer care associate, customer service associate, customer service specialist, intern, internship, telephone, tsr


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.