• Cogent Infotech.
  • $54,760.00 -105,470.00/year*
  • New York, NY
  • Customer Service/Call Center
  • Full-Time
  • 354 W 31st St

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Essential Job Functions : Title: ????????????????Information Clerks Start Date: ??????ASAP Contract: ????????3 months Location:?? ???? ?Long Island City, NY Payrate:? ? ? ? ? ?$15/hr? Selected candidate will provide information to customers, conduct research and perform clerical support. Responsibilities:- The person will need to have an availability to work on various?shifts between 6am- 12am (midnight). Selected candidates may be required to work weekends and holidays. Answer heavy volume ?of?incoming calls. Receive complaints from residents and prepare work tickets regarding maintenance problems. Schedule and confirm repair appointments with residents. Record and log repair appointments into computer system . Respond to?telephone, mail, e-mail and in-person inquiries; determine service required. Utilize computer databases and information technology systems; research data needed to respond to inquiries. Maintain tracking system used to record and monitor inquiries and resolutions. Perform clerical tasks and computer support as required . ?? Associated topics: agente de servicio al cliente, call center representative, call center specialist, client service, customer care representative, intern, internship, representante de servicio al cliente, service agent, telephone service representative
Associated topics: call center, call center associate, clerk, client, customer care representative, customer care specialist, customer service, customer service specialist, intern, technical support

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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