Ensure incoming calls are answered promptly and directed to the appropriate destination.
Obtain detailed information if a message is required, including the caller's name, date, time of call, and nature of business.
Greet guests, ensure they are signed in and a badge is issued, announce guests, and offer refreshments.
Keep reception area and conference rooms neat and tidy.
Assist with conference room scheduling as necessary and resolve conflicting requests.
Provide information to employees, members, and guests as requested.
Maintain desk manual and guest badge log.
Maintain lunch guest log.
Perform administrative duties to support the business on an as needed basis.
Perform other duties as may be assigned.
Experience and qualifications:
High School Diploma or equivalent
Previous administrative experience
Excellent phone skills and etiquette
Strong verbal and written communication skills
Able to work with minimum supervision
Customer service driven
Excellent interpersonal, organizational, and prioritization skills
Ability to handle multiple tasks simultaneously
Strong computer skills (Word, Excel, PowerPoint)
Flexible and able to adjust based upon company needs